FAQ’s


Background of Premium Airport Bus?

The DEPARTMENT OF TRANSPORTATION AND COMMUNICATION and its attached agency, LAND TRANSPORTATION FRANCHISING and REGULATORY BOARD has initiated the Airport Bus Service project with the goal of augmenting the current public transport services in our three (3) airport terminals in Metro Manila. This is the direct response to the public clamor for more efficient hassle free and commuter-friendly transport services option for those going to and from the three (3) airport terminals specially now with increasing number of passengers being experience every year.

The DOTC through Department Order 2015-011 and LTFRB through Memorandum Circulars 2015-22 and 2015-23 have detailed the terms and conditions for the Airport Bus Service franchise to be awarded through an open public bidding. The bidding invitation was announced through publication last July 2, 2015. The Airport Bus Service provides for among others several provisions that are considered a total paradigm shift from the way public transport is currently being done.

What are the features of Premium Airport Bus Service?

• Twenty four (24) seating capacity with provision for PWD seating
• Low floor entry
• Euro IV engine
• Equipped with adequate luggage racks/compartments
• Closed Circuit Television (CCTV)
• Global Positioning System (GPS)
• On board WIFI facility
• Will be manned by salaried and properly trained crew

 

Is this service better than taking a taxi?

There are several reasons why our passengers love the airport shuttle service compared to taking a taxi:

• Your online booking ensures your reservation and your airport shuttle service is always ready for your arrival or pick up.
• You may need to wait up to an hour for a vacant taxi in the airport or city centre during busy hours.
• A taxi can hold a maximum of 3 passengers and 2 large suitcases (don’t forget additional fees are required for baggage)
• Airport service has no baggage limit or any fees. Also, your group doesn’t have to be separated as a shuttle can accommodate up to 24 people.
• You may encounter scams, rude service, and communication problems quite frequently with taxi drivers
• Finally, we promise you a convenient and hassle free airport transfer experience or you get your money back guarantee.